Privacy at Loops
Loops isn't open to the public yet. This page covers the waitlist today and the promises the app is built on. We'll publish the full privacy policy before the beta opens, and email anyone on the list when it changes.
The waitlist
When you join the waitlist or apply for the beta we keep:
- your email address
- any answers you give (devices, the tools you use, what falls through the cracks for you)
- the country your request came from, so we can invite people at sensible times
We use these only to choose beta testers and to email you about Loops. We don't sell them, share them for advertising, or add you to a newsletter. The site has no ad trackers and loads no third-party fonts or scripts. To be removed, email hello@meetloops.com and we'll delete your entry.
What the app reads
Loops connects to the accounts you choose (Gmail, Google Calendar and Google Contacts first). Each time you connect one, it tells you in plain words what it will read and what it won't do. It reads messages and events to find what needs you, and it learns facts about the people and things in your life so it can keep each loop in context.
Our promises
- Nothing leaves without you. Loops drafts and you approve every outgoing message, unless you've written a rule that allows it. Anything involving money asks first.
- Never used for training. Your data is not used to train AI models, ours or anyone else's.
- Your own key. Your data is encrypted with a key that belongs to your account. Deleting your account destroys the key.
- Forget means forget. When you tell Loops to forget something, it deletes the fact and everything derived from it.
- Sourced memory. Every fact Loops holds shows where it came from, and you can correct or remove it.
- Everything is logged. Every action the AI takes appears on the loop's timeline. Any time our staff read raw content (for example to fix a bug you reported) is logged too.
Who processes your data
- Cloudflare hosts this site, the waitlist and the Loops service.
- Anthropic (Claude) and TypeSafe (Jev) run the AI that reads, decides and drafts. We're putting zero-retention agreements in place with both before the beta opens.
- Google, when you connect a Google account, under Google's API terms.
Where your data is stored, and how long raw messages are kept, will be set out in the full policy before the beta.
Questions
Email hello@meetloops.com. A person reads it.